EVENT INFO:

PLAYING TIMES

1.30pm ✦ GATES - EARLY ENTRY
2.00pm ✦ GATES - GENERAL ADMISSION

2.30pm - 3.00pm ✦ DEE JAYE BUX
3.20pm - 4.00pm ✦ DEAR TOMMIE
4.20pm - 5.00pm ✦ TAYLOR MOSS
5.25pm - 6.15pm ✦ BRAD COX
6.40pm - 7.30pm ✦ COREY KENT
8.00pm - 9.15pm ✦ JASON ALDEAN

*Subject to change

All tickets are for the general admission area, and patrons have the option to BYO Chair.

GENERAL ADMISSION
STANDARD GA TICKET

PREMIUM GA
INCLUDES:
EARLY ENTRY 30 MINS BEFORE GENERAL ADMISSION
DEDICATED ENTRY LANE
DEDICATED BAR LANE
DEDICATED TOILETS

SUNBURNT COUNTRY CLUB (18+)
INCLUDES:
ACCESS TO THE SUNBURNT COUNTRY CLUB AREA LOCATED TO THE LEFT-HAND SIDE, APPROXIMATELY 50 METRES FROM THE STAGE FRONT, WITH STAGE VIEW

PRIVATE BAR
BBQ DINNER SERVED AT 5.30PM  
UNRESERVED TABLES, CHAIRS AND OCCASIONAL FURNITURE
EARLY ENTRY FROM 30MINS BEFORE GENERAL ADMISSION
DEDICATED ENTRY LANE
DEDICATED TOILETS

Sunburnt Country is ALL AGES.

Patrons aged 3-17 must have a valid Children's Ticket and be accompanied by a parent or legal guardian (sorry, an older friend or sibling doesn't count).

Children under the age of 3 are permitted free of charge without a ticket.

The parent/legal guardian must be in the immediate presence of the minor at all times while on the premises.

.................... 

Note: The 'Sunburnt Country Club' is 18+ only. If purchasing this ticket category, you will not be able to attend with a minor.

WHAT TO BRING:

• Tickets. Download to your device before arrival
• Credit card or debit card (for merch, bars & food)
• ID (for those 18+)
• Fully charged phone
• Sealed plastic bottles of water (not glass/metal)
  Can be refilled at drinking water stations
• Sun protection - sunglasses, hat, sunscreen
• Footwear must be worn at all times (thongs are ok)
   

OPTIONAL PERMITTED ITEMS:

• Small bag / backpack (no larger than A3)
• Cooler bag (hard eskies not permitted)
• Small Quantity of food/snacks
• High back fold up chair (optional)
  A standard camp chair is suitable - No low beach chairs, reclining chairs, or moon chairs.

PROHIBITED ITEMS

• Aerosol cans
• Alcohol - can not be brought in or out of the event
• Soft Drink & Non Alcoholic Beverages (apart from Still Sealed Water)
• Beach Trolleys
• Cameras - no professional standard or video cameras
• Eskies (soft cooler bags are ok)
• Glass/Flasks/Thermoses
• Metal cutlery, scissors or knives of any sort
• Picnic rugs / Picnic baskets
• Animals (except for service or assistance animals such as guide dogs)
  Contact info@facetofacetouring.com.au before the event to provide documentation.
• Selfie sticks
• Umbrellas, marquees or shade tents
• Weapons or items that are deemed unsafe
• Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer

PARKING

Parking is at Hunter Valley Gardens.

BUSES

Transport is available to Sunburnt Country at Roche Estate with Rover Coaches.

CLICK HERE TO BOOK YOUR JOURNEY

Pick-up locations can be viewed via the booking link above.

All buses depart approximately 30 minutes after the end of the concert to return.

There will be no pass outs for this event unless in an emergency or medical situation.
Please make sure bring everything you need for the whole day/night.

Our outdoor concert sites are predominantly flat grassland and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However, being accompanied by a carer is recommended.

We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities.

ACCESSIBLE AREA: There is an Accessible Area with a dedicated zone on the concourse, and an Accessible is located nearby. Note that there is no platform. Only one carer per person unless there are exceptional circumstances.

PARKING for Accessible Permit holders is located near the Broke Road Entry. Traffic management will be available to direct Accessible Permit Holders.

There is also a pick-up/drop-off point located close to the entry recommended for those travelling with patrons with accessibility needs.

On show day, our customer service staff will be available if you need assistance in accessing the concert site.

Please email info@facetofacetouring.com.au if you wish to pre-arrange assistance or have any further enquiries.

To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE

We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities. On show day, our customer service staff will be available if you need assistance in accessing the concert site.

To purchase accessible tickets or to book a ticket using a Companion Card, please CLICK HERE

If you need to bring prescription medication to the festival, it must be in its original packaging, with a dispensary label that matches the name on the ticket holder’s ID. On the day, please enter via the accessible lane so our medical team can review your medication. We recommend only speaking with the medical team about your medication. If you speak to security or entry staff, simply ask to be directed to the medical entry point.

For any pre-existing medical conditions you'd like us to be aware of, feel free to reach out to us at info@facetofacetouring.com.au so we can discuss how to best support you.

ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING

We have a zero-tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders.

COMMITMENT TO SAFETY

We want all our patrons to have a great time at our concerts. That’s what concerts are all about. We actively support and promote equality, diversity and inclusion and strive for our concerts and events to be a place of belonging.

But we take bad behaviour seriously.

Bullying, fighting, inappropriate touching of others, throwing items on stage, or verbal abuse are all clearly abhorrent and unacceptable. No person should ever have to endure this type of behaviour by others when they are attending a concert and simply trying to have a great time. We take various measures at our concerts to keep patrons as safe as possible.

We ensure that security staff that are posted to dancing and “mosh pit” areas have a heightened awareness of bad behaviour.

LEAVING THE VENUE AFTER THE SHOW

Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

Have a wonderful time

Have a question? Email us at: info@facetofacetouring.com.au